THANKS FOR CONTACTING US


BUSINESS RELATIONS


FEEDBACK

Do you have feedback about your Line 6 product, or ideas for new gear? Post them on IdeaScale and vote for the suggestions that are most important to you.

*Please note that your Product feedback will not be responded to by Line 6, but it will be logged in our database for review.


CUSTOMER SERVICE & SUPPORT

For registered product owners, Line 6 is pleased to provide SMS text, phone and email support free of charge. Please click here to register your Line 6 products. However, before contacting us, we encourage you to utilize the resources below when technical questions arise:

Effective April 1, 2021, Line 6 Customer Support will limit product usage support for products that have not been sold by us for two years or more ("Legacy Products") to one 15-minute phone call, text or chat with a live agent. Any Legacy Product usage inquiries beyond the allowed live agent contact will only be addressed by our staff via a support ticket. Please see this article for more details and to view the list of Legacy Products.




SUPPORT TICKET

Please create a support ticket for the following requests:


  • Technical Support
  • Account Registration Help
  • Web Shop Inquiries
  • Repair Inquiries

For Non-U.S. inquiries, please contact your region’s distributor.

TEXT MESSAGE

Text SUPPORT to 818-699-9480 to get on-demand support information and live agent help.

Available 8am-4pm M-F Pacific Time

U.S. PHONE SUPPORT

(818) 575-3600, Option 2
Available 8am-12pm M-F Pacific Time


US

Line 6, Inc./Yamaha Guitar Group
26580 Agoura Road
Calabasas, CA 91302-1921

Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601

Canada

Yamaha Canada Music
135 Milner Avenue
Toronto, Ontario, M1S3R1
Tel: 416-298-1311
Fax: 416-292-0732
Technical Support:
647-426-4235
Monday - Friday 8:30am - 4:30pm ET (except statutory holidays)

Europe

YAMAHA Music Europe GmbH
Siemensstrasse 22-34
25462 Rellingen
Germany

Telephone: +49 (0) 4101 303 0
Fax: +49 (0) 4101 303 333

Technical Support:
+49 (0) 4101 303 166, Mon-Thurs 9am - 5pm CET and Fri 9am - 4pm CET

Rest of World

Please contact a local distributor. To find a local distributor in your area, please visit our distributor page.

Yamaha U.S. Product Support
For assistance with Yamaha-branded products, please click here to be redirected to the Yamaha U.S. web site.



MEDIA RELATIONS

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